Emergency Food Parcels
You will need to be assessed by a local agency to obtain a referral to Foodbank to collect Food
Local Referral Agencies
We recommend ringing your normal local referral agencies for assessment for food; many are offering advice over the phone. They will provide support/advice not just access to emergency food. Some are now providing e-referral to Foodbank.
Sandwell Local Welfare Provision still provide assessment for emergency food and other support
The following Smethwick Charities are giving telephone advice of what services are available to local residents and may be able to make a referral to Foodbank
If you live on the edge of West Birmingham and Smethwick Foodbank is your nearest foodbank; you may be able to get a referral from
Help through Hardship (Citizens Advice Foodbank Helpline)
If you are in financial crisis and live in England or Wales, please call 0808 208 2138 for free (open Monday to Friday, 9am-5pm) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank. Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →
Partner Referral Agencies
We are accepting requests from agencies to become permanent e-referrers. Email [email protected] and we will send you details.
If you live in Sandwell and cannot leave your home and need emergency food.
If you live in Birmingham and cannot leave your home and need emergency food.
These can be donated at our usual donation points and at
Holy Trinity Church, Tues and Fri from 10.00 till 11.00 and Wed 10.00-14.00 (preferred time)
A food package contains all the items listed on our Food donations page
So any of the items are gratefully received along with
Toiletries especially soap, deodorant, shampoo and toothpaste
For any who are wanting to donate financially. We use the money for bulk purchases occasionally
Smethwick Local Pantry reopens
Pantry is now open again on Wednesdays from 12.00-14.00 at Raglan Road Church, Smethwick, B66 3ND.
Smethwick CAN Cafe
Cafe is still closed
News from Partner Agencies
CAP Debt Service is now open for new clients on 0800 328 0006.
Citizens Advice Bureau (CAB) have opened a new Foodbank Helpline on 0808 208 2138.